Positive: Professionalism, Punctuality, Quality, Responsiveness, Value. I had to match tile in my bathroom and could not find the right size anywhere. I ended up buying larger tiles and getting them cut to size. After researching a lot of places, I went to Brooklyn Stone & Tile and had the best experience. It was a small job, but they were so nice and treated me so well. The tiles were done perfectly. Loved BS&T and would use them again in a heartbeat. When I found out they were a worker-owned business it made me even more excited to go back in the future.